Receptionist and Administration Officer

PURPOSE OF THE POST:

Purpose:  

To support the academy in improving outcomes for young people, ensuring they are healthy, safe, are able to enjoy and achieve, make a positive contribution and achieve economic well-being. It will be necessary to work with information technology and associated systems in accordance with school policies.

Main Duties

ROLES AND RESPONSIBILITIES  

• Provide a professional and welcoming front-line reception service to all staff, students, and visitors.
• Ensure all visitors, staff, and students follow the academy’s sign-in and sign-out procedures.
• In the absence of the Headteacher’s PA, maintain and update the Single Central Record for staff and visitors.
• Operate the academy’s telephone switchboard, directing calls appropriately and taking accurate messages.
• Open, sort, and distribute incoming post.
• Frank, record, and dispatch outgoing mail; deliver to the Post Office when necessary.
• Monitor and maintain sufficient credit on the franking machine, ensuring compliance with postal regulations.
• Book meeting rooms on behalf of staff and display daily schedules on room doors.
• Provide general administrative support, including but not limited to: minute-taking, data entry, filing, printing, and responding to information requests.
• Support the Headteacher’s PA with administrative tasks as required.
• Provide cover for other administrative desks during lunch breaks or staff absences.
• Ensure timely delivery of forgotten items (e.g., PE kits, lunches) to students/student services.
• Receive and relay communications from parents/carers to the appropriate departments.
• Foster and maintain positive relationships between the academy, parents, and students.
• Assist with the organisation and delivery of academy events as needed.

Why work for us?

•  At QEGSMAT, we value the hard work and dedication of our team members, and as such we believe that progression should be a simple process. That’s why we are proud to offer an Automatic Pay Review program, rather than the traditional annual pay and performance review, as part of our comprehensive benefits package.
• Continual access to CPD opportunities. QEGSMAT works with a large number of organisations to develop staff to fulfil their aspirations and potential. We are committed to providing first-rate training and development to all our staff within this evolving Trust.
• We are committed to promoting equality, challenging discrimination, and developing community cohesion. We welcome applications from all sections of the community.
• All staff have access to our Employee Assistance Programme, which provides confidential, independent and unbiased information and guidance 24/7. This can also include bespoke counselling sessions for staff if needed.
• All roles are subject to nationally agreed terms and conditions of service.
• Access to the Local Government Pension Scheme (LGPS) with employer contributions of 23.4% for Derbyshire support staff.
• Family friendly policies
• Access to Flu Vaccines
• Opportunity to work flexibly
• Access to 750+ discounts on everyday essentials via our benefits package with Vivup